I get gas usually at the same station.  He pumps my gas and I don’t even have to leave my car.  This owner is a dying breed.  It is his gas station.  Customer service matters.  It always matters.  And part of the problem with big corporations there is always another customer but I tell you even there customer service matters.  Word of mouth always gets around if you were mistreated.  Customer service always matters.

I spritz the Boston fern in the post office almost every day.  And the Norfolk pine.  It is a conversation opener.  Last year the two Boston ferns were not doing well.  Then I started misting them both every day.

I had a running conversation with the clerk who has a dour disposition whether the two plants were going to make it.  It broke the ice.  We gradually became friends.  Now I say “Hello” to him every time I am in the post office.  And we usually exchange a few words.

I continue to mist the plants.  Sometimes I threaten to spray the postmaster.  She runs in the opposite direction when I point the mister towards her.  Or just laughs at me.  She knows I am not serious.  It is just a little game we play.

Other customers smile when they see me in the post office spraying the plants.  It is a great conversation opener.

Sharon, the waitress, at the local diner is more than a waitress.  I found out she has worked there more than twenty years.  It is her calling.  She has on-going relationships with her customers.

She knows I often take my toast and give it to my dogs.  Today she told me, “I do not give my dogs extra food for they get fat enough on just the dog food I feed them.”  Not her exact words but a good paraphrase.

She is there (in the diner) for the long haul.  She loves her job and lives nearby.  I found out today her squash is not doing well in her garden.  Their buds keep falling out prematurely.  Maybe there was too much rain the last four weeks.

I am not extravagant with my tips but I tip accordingly; I give her a decent tip depending on my order.  I want to let her know I appreciate her excellent service.

She is a one woman show, usually she is the only waitress on and there is one cook.  In the early morning sometimes the waitress does every thing including cooking.

I eavesdrop on the conversations at the nearby tables.  It is amazing sometimes what I overhear.  Sometimes I do not talk at all.  I always sit at the counter.  Once in awhile I get into a brief conversation if someone sits nearby.

I keep returning to the diner for the coffee is good, the price of the food is inexpensive and the hash browns are always tasty and I enjoy the brief contact with the waitresses.  My order is usually very simple.  Eggs up.  Once in awhile I order a glass of orange juice.

Of course I go to the trouble of learning all the different waitresses’ names.  There is nothing like a local diner to make you feel wanted and erase some of the loneliness of the morning.  My wife is never up at that hour.